General & Services
IMMERSA offers four core service areas.
1. Events and activations: We design and deliver immersive digital experiences for trade fairs, corporate events, brand activations and exhibitions.
2. Enterprise implementation: Consulting, custom software development, hardware integration and deployment support for organisations adopting immersive technology.
3. Digital experiences: We digitise spaces, objects and properties into precise 3D models, virtual tours and digital twins for industry, real estate and web applications.
4. VR headset rental: Available for businesses, corporate events and project-based use, delivered ready to use across Switzerland.
All services are available individually or as a combined engagement.
Yes. We offer end-to-end VR implementation for businesses.
This starts with a free initial consultation where we assess your environment, goals, and existing infrastructure.
From there, we develop a tailored proposal covering hardware, software, workflow integration, team training, and ongoing support.
For larger projects, we act as project manager, coordinating specialist development partners where needed. The contract and responsibility remain with IMMERSA throughout.
Every engagement starts with a conversation. Get in touch via our contact form or write to info@immersa.ch and we will get back to you within 2 hours.
No commitment, no pressure — just a straightforward discussion about your goals and how we can help.
We deliver hardware and provide services across the EU and DACH region directly.
For larger international projects, terms and logistics are agreed individually.
Events & Activations
We work with corporate events, trade fairs, product launches, brand activations, retail installations, exhibitions and private celebrations.
Whether you need a full VR setup at a trade fair stand or an AI photo booth at a wedding, we design the experience around your audience and goals.
We recommend getting in touch at least 2 to 4 weeks before your event for standard activations.
For larger installations or custom content development, 6 to 8 weeks gives us enough time to deliver the best result.
For urgent requests, contact us directly and we will do our best to accommodate.
Every activation includes hardware, software configuration, content setup and on-site technical support.
For larger events we also provide strategic advice on how to engage your audience most effectively.
You focus on your guests. We handle the technology.
Yes. We develop custom experiences tailored to your brand, theme and audience. For smaller activations we handle content development in-house.
For more complex projects we work with a network of specialist development agencies across Europe.
Either way, IMMERSA manages the full process.
Enterprise & Implementation
It starts with understanding your organisation — your workflows, teams, infrastructure and goals.
From there we define where immersive technology creates the most value, design a tailored solution, manage the technical integration and support your teams through onboarding and training.
We handle the full process from first consultation to live deployment.
Yes. Through our network of experienced development partners across Europe, we deliver custom XR applications, immersive training environments, simulation tools and integrated software solutions.
For all projects, IMMERSA acts as the single point of contact and retains full project responsibility.
It depends on the scope. A strategic assessment and initial deployment can take as little as four to six weeks.
Larger projects involving custom software development or multi-site rollouts typically run over several months.
Every project starts with a free consultation where we outline a realistic timeline for your specific situation.
We work across a wide range of industries including manufacturing, construction, real estate, healthcare, education, retail and professional services.
If your organisation has complex processes to communicate, train on or visualise, immersive technology is likely a strong fit. Get in touch and we will tell you quickly whether it makes sense for your context.
3D Scanning & Digital Twins
We use professional-grade scanning equipment to capture physical objects or spaces in high detail.
The result is a precise digital 3D model that can be used for visualisation, virtual tours, product presentation, quality control, or as the foundation for a digital twin.
Scanning can be done on-site at your location. The process is non-invasive and typically takes a few hours depending on the size and complexity of what is being scanned.
Almost anything: From individual products and machinery to entire rooms, buildings, or outdoor spaces.
Common use cases include real estate and architecture, industrial facilities and equipment, event spaces and exhibition stands, heritage and cultural objects, and retail environments.
If you are unsure whether your project is suitable, contact us for a quick assessment.
A digital twin is a precise, interactive digital replica of a physical object, space, or system. It allows you to inspect, plan, train, simulate, or present something virtually, without needing physical access.
Industries that commonly use digital twins include manufacturing, real estate, construction, logistics, and events.
If you need to show, analyse, or plan something physical without always being on site, a digital twin is likely a good fit.
Technical Support
Yes. For VR events, exhibitions, and corporate activations, we provide full on-site support including setup, technical operation during the event, and pack-down.
Our team ensures the experience runs smoothly so you can focus on your guests. This service is available across Switzerland and on request internationally.
Contact us immediately at info@immersa.ch.
We will assess the situation and find a solution as quickly as possible.
If the fault is on our side, a hardware defect or a setup error, you will receive a pro-rated refund for the affected days.
If the damage was caused by misuse, the repair or replacement cost may be charged. Full details are in our Returns & Refunds policy.
Cancellation, Refund & Returns
For bespoke projects and event installations, cancellation terms are defined in the individual quote or service agreement.
As a general guideline, cancellations made more than 7 days before the project start date are eligible for a partial refund of any upfront payment.
Cancellations within 7 days are non-refundable. Full terms are always stated clearly in your quote.
You can cancel your rental free of charge up to 48 hours before the scheduled shipping date and receive a full refund.
Cancellations made less than 48 hours before shipping or after the headset has already been dispatched are not eligible for a refund.
To cancel, email info@immersa.ch — cancellation is confirmed from the moment we receive your email.
Early returns are possible but the rental fee for the full agreed period remains due.
We do not offer partial refunds for unused rental days unless the early return is due to a verified hardware fault on our side.
Approved refunds are processed within 10 business days via the original payment method.
For rental cancellations within the eligible window, the full rental amount is refunded.
For hardware fault claims, we assess the situation after the headset is returned and issue a partial or full refund accordingly.
More Questions?
You can send us a message by filling out the form below. We reply within the same business day.
